Ipremier Case Essay

When an event like this occurs in an organization, the first question asked brook mortum is how can we prevent his from happening again. From iPremiers perspective there argon a few steps that can be taken. First, an overall rating of their security infrastructure and the individuals that support the structure. iPremier used a third caller vendor to handle IT systems and support. This may be an area of weakness and the improvement that is provided by Qdata should be looked at closely.Although it may be cost powerful to use a thirdy party vendor for this service, it is important to constantly label their service and infrastructure compliance. Second, although Qdata manages iPremiers IT systems it is important for iPremiere to collect standard operational procudures and compliance standards. Preparing such documentation after an outage is the perfect time because a lot of what went wrong is still in their head and helps provide somewhat ground level requirements.Once iPremier establishes their make fores and procedures they should periodically test the process in a live drill. At my company we run several precaution processes every month as well as disaster recovery testing once a year with some in amid quarterly testing. Its important to put the process, procedure and plan together, still equally important to test it in order to identify gaps. This process also needs to be written and locatable in the event it is need for reference. Establishing a location for the process both in paper manakin an electronically is key.Lastly, communication from leadership to staff and to the clients that iPremier supports must be immediate. It is passing important that staff be communicated to in a timely way out when information may have been compromised. There is also legal responsibleness on iPremiers part to notify clients that there information may have been compromised. iPremier maybe on some level required to compensate or identify ways for clients to m itigate the risk of their information being compromised.Overall, at the time of a service interruption post mortum evaluation entrust always find ways in which the interruption could have been prevented. Unfortunatley, organizations experience from disaster and it is the primary way in which we learn our weaknesses. Going frontward if iPremier establishes the needed processes and procedures and takes the time to test their plan, they will prevent this specific vent from happening again, but are always other issues that will source up. Then it is time to re-evaluate your plan, processes, and procedures.