Business

Danielle Jones-Derricks Bus 110-N02 November 11, 2012 M2 Reflective Writing Assignment Customer indomitable merchandise is the makeup of marketing to plurality who are interest in a specific item, avail, installation, etc. Customer goaded markets urinate to deal with installations much(prenominal) as the story in the modernistic York generation titled Doing the Math on Disappointed Customers. This frustrated man, and client, could subscribe had a rattling powerful word of go across advertisement to share with others for this lodge that completed the shine pencil lead up in his garage as he was so very pleased with the work and would have told many people. And those people would have told others which probably ended up in at least $10,000 worth of lost sales for this company, all because the company was not node set replete to keep their lively customer happy. It would have cost the fraternity all of $15-$20 to transmit him a product that could have r esolved the enigma for the customer. When in actuality the company should have been customer driven enough to exclusively fix the very small area of disaster. alternatively the Company has lost out on a topic customer and watchting any word of mouth customers from this customers word of mouth.

The man who wrote the article in the New York clock about the unhappy customer with the gloss company who did much(prenominal) a great job on his garage ball over seems as though he operates his business to succeed in having good morals and ethics by doing what needs be, in a reasonable manner, to keep a customer happy. Companies that pearlescent special funct! ions and Installations must have customer driven marketing to succeed. I have had many experiences that have reflected the impression of whether or not I shop at a particular store or not. I have been on the job(p) Customer Service for over a decade and I know enough to know that the customer is always right. I know enough to know that the level of customer service these days from our local grocery stores to our utility companies to...If you want to find out a full essay, order it on our website: OrderCustomPaper.com

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